Deliveries and Returns
Delivery possible to all regions of the world!
Delivery to Switzerland
Delivery method: PostPac Economy shipping
Delivery time: 5 to 10 working days depending on the size of the order
The price takes into account the costs of the Post Office and packaging material.
Delivery in the European Union
Delivery method: Sending La Poste Small Goods International
Delivery time: 6 to 12 working days depending on the size of the order
The price takes into account the costs of the Post Office and packaging material.
Please note, customs fees are your responsibility.
International Delivery
Delivery method: Sending La Poste Small Goods International
Delivery time: 6 to 12 working days depending on the size of the order (and depending on the country of destination)
The price takes into account the costs of the Post Office and packaging material.
Please note, customs fees are your responsibility.
Returns and damages
All Noemygurumy plush toys are unique pieces.
This means that each order is made by hand with love and attention to detail, but this means that the item does not correspond exactly to the one pictured in the catalog. Please take this into account.
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If the plush toy arrives broken, damaged or torn, please contact me by email and add as much detail as possible about the damage (with photo required). I will do my best to satisfy your request.
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Items can be returned within 30 days from the date of purchase.
Please contact me if you wish to return via email, and I will provide you with a shipping address.
Please note that return shipping costs will be your responsibility.
The item will be refunded upon receipt of the item in good condition, or in the same condition as received by the buyer.
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If you have any problems, do not hesitate to contact me, I am open to discussion.